FREQUENTLY ASKED QUESTION | HOSPITAL SULTAN ABDUL AZIZ SHAH (HSAAS) UNIVERSITI PUTRA MALAYSIA
» FREQUENTLY ASKED QUESTION

FREQUENTLY ASKED QUESTION

GENERAL INFORMATION
1
Do you have a listing of hotels in the HSAAS area?

HSAAS is located near Putrajaya and Cyberjaya which has many hotel nearby. These are suggested nearby hotels for your accomodation: 

  • Hotel UPM
  • Le Meridean Putrajaya Hotel 
  • IOI Palm Garden Hotel
  • Marriot Putrajaya Hotel
  • Everly Putrajaya Hotel
  • Dorset Putrajaya Hotel
  • Bangi Resort Hotel 
  • RHR Uniten Hotel 
  • Cyberjaya Resort Hotel 
  • Sovotel Boutique Connexion Hotel

  • PATIENT INFORMATION
    2
    Do I need to book an appointment before coming to Hospital Sultan Abdul Aziz Shah Universiti Putra Malaysia (HSAAS UPM)?

    We welcome walk-in for services in Family Medicine Clinic; however, you are advised to book an appointment so that we can provide efficient service to you. For outpatient subspecialties services, referral letter is required. Please contact the respective clinic to get appointment earlier or visit us as www.hsaas.upm.edu.my

    3
    If I need medical attention but cannot afford to pay for it, what can I do?

    If you require financial assistance, kindly approach welfare service personnel who will advise on various option available. For furthur inquiries please contact our Counselling and Medical Social Service Unit (CMSSU) at 03-9763 9723


    VISITOR INFORMATION
    4
    What are the patient visiting hours?

    Visiting hours are as below:  

    5
    Are children allowed to visit patients at HSAAS?

    Children under 12 years of age are NOT allowed to visit patients for infection control reason and for the health safety of the children. 


    MEDICAL RECORD
    6
    How can I get my medical reports/ discharge summary/ any results /insurance claims/correspondence letters?

    For all request regarding medical report, insurance claim or results, kindly visit Medical Report Unit or contact 03 9769 5958. Fee will be included for any reports.

    7
    Can I get my lab results over the phone?

    Only doctors are allowed to disclose patient’s results.


    DEPARTMENT TELEPHONE DIRECTORY
    8
    Can I get the directory for the departments in Hospital Sultan Abdul Aziz Shah Universiti Putra Malaysia (HSAAS UPM)??

    For futhur enquires please click here


    OTHER SERVICES
    9
    What is the Outpatient Pharmacy’s operating hour and its location?

    Outpatient Pharmacy’s is located at 1st floor of main building of HSAAS Operational hours are as below: Monday - Friday : 8:00am – 5:00pm Weekends & Public Holidays : Closed

    10
    Where is the breastfeeding room in HSAAS? 

    HPUPM is a Baby Friendly hospital and a Breastfeeding hospital. The breasfeeding room is located in each floor of the main bulding of HSAAS. 

    11
    Where is the Muslim Prayer Room in HSAAS?

    Main prayer room is located at the 1st floor of main building of HSAAS. However, small prayer rooms also located in each floor of the hospital. 

    Updated:: 11/09/2023 [amirahhani]

    HOSPITAL SULTAN ABDUL AZIZ SHAH (HSAAS) UNIVERSITI PUTRA MALAYSIA
    Universiti Putra Malaysia
    43400 UPM Serdang
    Selangor Darul Ehsan
    03 9769 5500
    -
    WXFUIAN~